Suggestions and the handling of personal information

Já hf. collects and processes personal information when it receives suggestions or feedback through its various outlets. The information requested, when suggestions are sent to Já through Já’s outlets, is necessary to provide services to customers and to be able to both process and respond to suggestions. The processing of personal information contained within suggestions is therefore permissible as it has been consented to by the person that sent the suggestion.

Já hf., Álfheimum 74, 104 Reykjavík, is responsible for processing the information. Questions and suggestions can be submitted here: ja@ja.is.

Personal information is not deleted unless requested by customers; when requested the data is deleted within 90 days.

Processing and support services for data hosting, for Já hf., have access to necessary information under the authority of processing contracts.

Data security is guaranteed to the fullest extent possible, cf. the company’s security policy.

The laws regarding privacy ensure your right to access, the correction, deletion or limitation of the processing of personal data pertaining to you, your right to objections, and for the transfer of your own data with reservations as pursuant to law. You also have the right to file a complaint to the Data Protection Agency (Persónuvernd), if you in any way think Já has violated your rights in the processing of personal information. Já has an independent privacy representative with expertise in law and law enforcement in the area of privacy to ensure professional protection of personal information. For more information, see the Privacy Policy of Já.

Já uses cookies in order to improve user experience and analyse website traffic. Já has also updated its privacy policy. You can read about cookies and the privacy policy here.
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